Privacy Policy
Last updated: 01/06/2025
Hutchinson Glass (“we”, “us”, or “our”) is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit https://hutchinsonglass.com.au or interact with us.
1. What Personal Information We Collect
We collect the following types of personal information when you visit our website, place an order, create an account, or contact us:
Full name
Email address
Phone number
Billing and shipping addresses
Order and transaction history
IP address and browser/device information (via analytics tools)
We may also collect any additional information you provide voluntarily, such as reviews, inquiries, or feedback.
2. How We Collect Your Information
We collect personal information through:
Website forms (e.g., checkout, contact page, account registration)
Email communication
Cookies and tracking technologies
Analytics tools (e.g., Google Analytics, Facebook Pixel)
Payment processing platform (Square)
Our third-party logistics providers
3. Why We Collect Your Information
We collect and use your personal information to:
Process and deliver your orders
Communicate with you about your order, inquiries, or support requests
Send order updates and confirmations
Improve our website, products, and services
Send promotional offers and marketing content (you can opt out anytime)
Comply with legal obligations
4. Sharing Your Information
We may share your information with:
Payment processors (e.g., Square)
Shipping and logistics partners
Analytics services (e.g., Google Analytics, Facebook Pixel)
Marketing platforms (e.g., email newsletters)
We do not sell or rent your personal information to third parties.
5. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience, analyze traffic, and run targeted advertising campaigns.
You may choose to disable cookies in your browser, but this may affect site functionality.
6. Marketing and Communications
If you opt in, we may send you promotional emails. You may unsubscribe at any time using the “unsubscribe” link in our emails or by contacting us at contact@hutchinsonglass.com.au.
7. Data Storage and Security
Your personal information is stored securely in systems we control and with trusted third-party service providers. We take reasonable steps to protect your data from unauthorized access, misuse, or loss.
However, no internet transmission is 100% secure. We cannot guarantee the security of any data transmitted to us electronically.
8. Accessing and Updating Your Information
You have the right to:
Request access to your personal data
Request corrections or updates
Withdraw consent to marketing communications
Request deletion of your data (where legally possible)
To do so, contact us at contact@hutchinsonglass.com.au.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We recommend reading their privacy policies before providing your information.
10. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided personal information, we will delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “last updated” date. We recommend reviewing it periodically.
12. Contact Us
If you have questions, concerns, or complaints about our privacy practices, please contact:
Hutchinson Glass
📧 Email: contact@hutchinsonglass.com.au
🌐 Contact form: https://hutchinsonglass.com.au/contact/